Measurement and Sorting of MSMEs Business Performance Rating Using Analytical Hierarchy Process

This research was conducted in an enterprise that provides venture capital assistance to its 876 Micro,Small, and Medium Enterprises (MSME) partners to measure and sort the performance of theirbusiness. The enterprise wished for a business performance calculation system that is more reliableand utilized more than one criterion. In addition, the enterprise also desired to give rewards to MSMEswith the most excel accomplishment, so they need to know which MSMEs are the most developedamong others. This study uses focus group discussions and existing data to obtain the appropriateperformance measurement criteria. The determination of the weight of the importance of eachcriterion was carried out using the Analytical Hierarchy Process (AHP) method using pairwisecomparison techniques and its consistency is measured using the transitive property and consistencyratio. The proposed method is emphasized on ease of use and delivery to stakeholders but still capableof acquiring the performance calculation. The calculation includes the increase or decrease rate of thebusiness performance for each MSME, and after sorting the rating, the most accomplished MSMEalso can be found. The application of this method also can help the stakeholder to reach consensusswiftly.

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Publication Details

Journal
International Journal of Innovation in Enterprise System
Published
2024-10-16
DOI
https://doi.org/10.25124/ijies.v6i02.181
Primary Topic
Quality and Supply Management
Type
article
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article

Measurement and Sorting of MSMEs Business Performance Rating Using Analytical Hierarchy Process

Tiara Verita Yastica, Isnaeni Yuli Arini
International Journal of Innovation in Enterprise System
Quality and Supply Management
article

Measurement and Sorting of MSMEs Business Performance Rating Using Analytical Hierarchy Process

Tiara Verita Yastica, Isnaeni Yuli Arini
article en

Abstract

This research was conducted in an enterprise that provides venture capital assistance to its 876 Micro,Small, and Medium Enterprises (MSME) partners to measure and sort the performance of theirbusiness. The enterprise wished for a business performance calculation system that is more reliableand utilized more than one criterion. In addition, the enterprise also desired to give rewards to MSMEswith the most excel accomplishment, so they need to know which MSMEs are the most developedamong others. This study uses focus group discussions and existing data to obtain the appropriateperformance measurement criteria. The determination of the weight of the importance of eachcriterion was carried out using the Analytical Hierarchy Process (AHP) method using pairwisecomparison techniques and its consistency is measured using the transitive property and consistencyratio. The proposed method is emphasized on ease of use and delivery to stakeholders but still capableof acquiring the performance calculation. The calculation includes the increase or decrease rate of thebusiness performance for each MSME, and after sorting the rating, the most accomplished MSMEalso can be found. The application of this method also can help the stakeholder to reach consensusswiftly.

International Journal of Innovation in Enterprise SystemVol. 6(2)
Telkom University (ID)
Industry, innovation and infrastructure
Openalex Percentile: Top 72%
Quality and Supply Management
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