CRISIS AND CONFLICT SITUATIONS THAT ARISE DURING STUDENTS' STUDIES. METHODS OF STRUGGLE AND THEIR SOLUTIONS

Nowadays, each person can face different views, beliefs and interests of the people around him. Such clashes, caused by personal characteristics of people, their interaction with others, subjective and objective factors, can lead to conflict situations. Interpersonal conflicts are an integral part of student life, which can lead to negative consequences. Interpersonal conflicts are conflicts between people in the process of their psychological and social interaction. For many, the word "conflict" is usually negative. Most people believe that conflict is something that must be avoided. But if you take a more thoughtful approach to this phenomenon, you can come to the conclusion that conflict is not only inevitable, but also necessary, since the search for a favorable and positive outcome requires intellectual efforts that are associated with the analysis of the reasons for its occurrence, its causes, as well as ways to resolve and overcome the contradictions that have developed between people. Interest in this issue is due to the fact that interpersonal conflicts in higher education institutions can be the cause of deterioration in students' well-being, the formation of a feeling of dissatisfaction with educational activities and can also negatively affect academic performance and the effectiveness of training in a future profession. The problems of interpersonal conflicts in higher education institutions require special attention from both researchers and teachers, which determined the relevance of studying this problem in the study.