Information Wayfinding of Screen Reader Users: Five Personas to Expand Conceptualizations of User Experiences
Screen readers are important assistive technologies for blind people, but they are complex and can be challenging to use effectively. Over the course of several studies with screen reader users, the authors have found wide variations and sometimes surprising differences in people's skills, preferences, navigation, and troubleshooting approaches when using screen readers. These differences may not always be considered in research and development. To help address this shortcoming, we have developed five user personas describing a range of screen reader experiences.
Authors
- Victoria Van Hyning (ORCID: https://orcid.org/0000-0001-6775-2870)
- J. Bern Jordan (ORCID: https://orcid.org/0000-0002-0386-9137)
- Mason A. Jones (ORCID: https://orcid.org/0000-0002-8777-2315)
- Rex Montgomery
- Elizabeth Bottner
- Evan Tansil
Institutions
- American Foundation for the Blind (US)
- Access to Wholistic and Productive Living Institute (US)
- University of Maryland, College Park (US)
Publication Details
- Published
- 2024-10-20
- DOI
- https://doi.org/10.1145/3663548.3688539
- Citations
- 1
- Primary Topic
- Persona Design and Applications
- Type
- article
- Field-Weighted Citation Impact
- 0.37
Funders
- Institute of Museum and Library Services
- Administration for Community Living
- National Institute on Disability, Independent Living, and Rehabilitation Research