Patient-centered lean healthcare management from a humanistic perspective
This research proposes a patient-centered lean healthcare model integrating medical humanities, providing a novel framework for improving service quality and efficiency while ensuring compassionate care. This management framework can support the reform of public hospitals in China and also serve as a reference for other countries.
Authors
- Min Chen (ORCID: https://orcid.org/0000-0001-8944-0691)
- Qing Guan (ORCID: https://orcid.org/0009-0006-8777-5029)
- Jianmin Zhuang
Institutions
- Fujian Medical University (CN)
- Mahidol University (TH)
- Minjiang University (CN)
- Xiamen Chang Gung Hospital (CN)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2024-10-19
- DOI
- https://doi.org/10.1186/s12913-024-11755-w
- Citations
- 19
- Primary Topic
- Healthcare Quality and Management
- Type
- article
- Field-Weighted Citation Impact
- 13.45