Knowledge Management Application Analysis on SME (Study on Tofu SMEs)

Companies currently apply knowledge management at various levels to improve competitive advantage, company performance, and business sustainability. At the small and medium enterprise (SME) level, knowledge management serves as one strategy to sustain the business and address the issue of potential knowledge loss, which could impact the sustainability of the SME business. Additionally, the purpose of knowledge management is to ensure that the next generation can carry on the business and understand the business process. In this paper, the focus is to analyze the knowledge management in one of the tofu SMEs that is still operating after transferring to the second generation with qualitative methods. This paper will use the concept of knowledge management from Fernandez and Sabhwerwal, which consists of four processes: knowledge discovery, knowledge capture, knowledge sharing, and knowledge application.