THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT IN THE EFFECT OF ORGANIZATIONAL COMMUNICATION QUALITY ON JOB SATISFACTION

The study has multiple purposes. The first purpose is to measure the impact of organizational communication on organizational commitment and job satisfaction. The second purpose is to measure the impact of organizational commitment on job satisfaction. The third and final purpose is to determine the mediating role of organizational commitment in the impact of organizational communication quality on job satisfaction. The study data was obtained using a survey method from 390 healthcare workers in a state hospital in Izmir. Correlation and multiple regression analyses were conducted to determine the relationships between variables. The analysis results indicate that organizational communication has a significant and positive impact on organizational commitment and job satisfaction. Additionally, it was found that organizational commitment has a substantial and positive effect on job satisfaction. Furthermore, it was determined that organizational commitment plays a mediating role in the effect of organizational communication on job satisfaction.