Organizational Communication Patterns in The Management of Mental Development of Kodam II Sriwijaya in The Digital Era

Mental coaching is one of the methods to shape the mentality of Army soldiers to always act based on high morals, enthusiasm, and awareness, with the aim of forming commendable and responsible morals in living life. This research aims to analyze the pattern of organizational communication in the management of mental development of soldiers through planning, organization, implementation, and supervision, as well as what media are used in each process in Kodam II Sriwijaya. This research uses a qualitative approach with descriptive methods. Data collection techniques were conducted through interviews and documentation, while data analysis techniques include data reduction, data presentation, and conclusion drawing or verification. This research also uses source triangulation to validate the data. The results showed that in the Planning and Organizing stages, the Wheel Pattern and Chain Pattern communication patterns were used, where the leader was central in determining work plans, instructions, reports, and organizational structures. At the Implementation stage, the patterns used are Wheel Pattern and All Channel Pattern, with new communication media such as WhatsApp as the main tool. At the Monitoring stage, the Wheel Pattern remains dominant, where the leader acts as the center of evaluation in receiving and sending messages. The implication of this research is the important role of structured communication and the use of new media in the management of soldiers' mental development, which can improve the effectiveness of organizational communication and soldiers' performance.