The Effect of Perception on the Quality of Online and Offline Classes on Learning Immersion and Learning Satisfaction in a Flipped Learning Environment

Purpose: The purpose of this study is to find out the effect of adult learners' perception of the quality of online and offline classes on learning satisfaction, and to derive implications for enhancing learners' learning commitment and learning satisfaction in online and offline classes by analyzing the patterns in which learning commitment mediates the quality and learning satisfaction of online and offline classes. Method: This study was conducted with 168 adult learners enrolled in universities located in Daegu and Gyeongbuk. A regression analysis was conducted with learning satisfaction as a dependent variable with the perception of the quality of online and offline classes as an independent variable, and a mediating effect analysis was conducted with learning commitment as a parameter. Results: First, it was found that the perception of the quality of online and offline classes in flipped learning classes had a positive significant effect on learning satisfaction. Second, it was found that learning commitment had a positive significant effect on learning satisfaction in flipped learning classes that combine online and offline classes. Third, in flipped learning, it was found that the quality of online and offline classes had a positive significant effect on learning satisfaction through learning commitment. Conclusion: In both online and offline environments, continuous management and support should be provided to improve learners' accessibility, convenience, and usefulness to classes, as well as measures to increase learning satisfaction by promoting learners' commitment to learning.