Feeling Grounded: Exploring the Sense of Groundedness in Cultural Tourism Driven by Live Streaming Technology

As information and communication technology advances, the on-site experience of traditional field tourism is being transformed into a virtual experience under digital tourism. The sense of groundedness occurs when tourists connect to the geography, humanity, and history of destination. Little is known about how technology, marketing, and tourism resources can be combined to enrich the authenticity of the virtual tourism experience. This study explores the main characteristics of groundedness in cultural tourism to address this research gap. It develops and validates the scale for measuring tourism experience based on live streaming technology. The findings also reveal groundedness as a driver of tourists’ willingness and behavior to participate. The study theoretically promotes the development of groundedness and the emerging research on digital cultural tourism marketing. Meanwhile, the study results provide stakeholders with an attractive and implementable tourism perceptual experience—groundedness—implying references for overall sustainable destination development.