COVID-19 Pandemic: Emotional Reactions, Coping Strategies, and Realizations among Employees in a University

This study was conducted to determine the emotional reactions, coping strategies, and realizations of university employees during the pandemic as a basis for enhancing a mental health program. Descriptive qualitative research design was used in the study. Data were gathered online through an interactive activity called “Kumustahan”. Findings revealed that the majority of the respondents felt scared, anxious, and worried about getting infected; sad about their limited mobility; stressed with online classes and technology-related concerns; and depressed about being quarantined and the untimely death of a family member, relative, or friend. Employees’ coping strategies include relaxation like gardening, watching Netflix, and playing cyber games; doing household chores; performing spiritual activities; maintaining an active social life via social media; and minimizing online working hours. Despite the negative emotions, the majority were happy with the “work-from-home” and “online classes” of their children. Employees realized the importance of prayers and family; acceptance of events beyond man’s control; feeling of equality regardless of social status; and the need to adapt to change and follow health protocols. In conclusion, employees experienced both negative and positive emotions and coped through problem-based, emotion-based, and religious-based strategies. By finding positive meaning to the situation, they gained positive insights that helped them sustain sound mental health.