Role of Managerial Hierarchy level in determining the Emotions of Employees at Workplace

This study explores the role of managerial hierarchy in shaping the emotions of employees within the workplace. Managerial hierarchy, defined by the levels of authority and responsibility in an organization, significantly influences various aspects of employee experiences, including emotional responses, job satisfaction, and performance. The research examines how different hierarchical structures impact emotional labor, emotional intelligence in leadership, and perceived organizational justice, thereby affecting employee emotions. It highlights that flatter hierarchies often promote autonomy and open communication, leading to positive emotional outcomes, while taller hierarchies can create environments of controlled interaction and emotional suppression, potentially resulting in negative emotional states. The study also underscores the importance of emotional intelligence in leadership for managing the emotional climate and fostering supportive and inclusive work environments. Understanding the interplay between managerial hierarchy and employee emotions provides valuable insights for organizations aiming to enhance employee well-being and organizational effectiveness through strategic management practices and organizational design.

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Publication Details

Journal
ANUSANDHAN – NDIM s Journal of Business and Management Research
Published
2024-08-30
DOI
https://doi.org/10.56411/anusandhan.2024.v6i2.58-63
Primary Topic
Emotional Intelligence and Performance
Type
article
Field-Weighted Citation Impact
0.00
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article

Role of Managerial Hierarchy level in determining the Emotions of Employees at Workplace

Anju Verma, Ms. Geetu
ANUSANDHAN – NDIM s Journal of Business and Management Research
Emotional Intelligence and Performance
article

Role of Managerial Hierarchy level in determining the Emotions of Employees at Workplace

Anju Verma, Ms. Geetu
article en

Abstract

This study explores the role of managerial hierarchy in shaping the emotions of employees within the workplace. Managerial hierarchy, defined by the levels of authority and responsibility in an organization, significantly influences various aspects of employee experiences, including emotional responses, job satisfaction, and performance. The research examines how different hierarchical structures impact emotional labor, emotional intelligence in leadership, and perceived organizational justice, thereby affecting employee emotions. It highlights that flatter hierarchies often promote autonomy and open communication, leading to positive emotional outcomes, while taller hierarchies can create environments of controlled interaction and emotional suppression, potentially resulting in negative emotional states. The study also underscores the importance of emotional intelligence in leadership for managing the emotional climate and fostering supportive and inclusive work environments. Understanding the interplay between managerial hierarchy and employee emotions provides valuable insights for organizations aiming to enhance employee well-being and organizational effectiveness through strategic management practices and organizational design.

ANUSANDHAN – NDIM s Journal of Business and Management ResearchVol. 6(2)
Guru Jambheshwar University of Science and Technology (IN)
Openalex Percentile: Top 77%
Emotional Intelligence and Performance
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