Supporting Spreadsheet Users in Knowledge Sharing

End-user programmers frequently engage in coding activities for professional purposes, but often lack formal programming education [1]. Developing and acquiring appropriate expertise in the workplace can be challenging, as competing responsibilities and demands can pose barriers to structured learning [2]. In such cases, voluntary knowledge sharing activities from work colleagues, such as providing recommendations, sharing resources, templates, previous worked examples, and answering colleague’s help-seeking requests [3], is one of the most common and successful ways through which end-user programmers discover new features, practices, and solutions [4], [5].