Evaluating LLM-Generated Topics from Survey Responses: Identifying Challenges in Recruiting Participants through Crowdsourcing
The evolution of generative artificial intelligence (AI) technologies, particularly large language models (LLMs), has lead to consequences for the field of Human-Computer Interaction (HCI) in areas such as personalization, predictive analytics, automation, and data analysis. This research aims to evaluate LLM-generated topics derived from survey responses in comparison with topics suggested by humans, particularly participants recruited through a crowdsourcing experiment. We present an evaluation results to compare LLM-generated topics with human-generated topics in terms of Quality, Usefulness, Accuracy, Interestingness, and Completeness. This involves three stages: (1) Design and Generate Topics with an LLM (OpenAI’s GPT-4); (2) Crowdsourcing Human-Generated Topics; and (3) Evaluation of Human-Generated Topics and LLM-Generated Topics. However, a feasibility study with 33 crowdworkers indicated challenges in using participants for LLM evaluation, particularly in inviting humans participants to suggest topics based on open-ended survey answers. We highlight several challenges in recruiting crowdsourcing participants for generating topics from survey responses. We recommend using well-trained human experts rather than crowdsourcing to generate human baselines for LLM evaluation.
Authors
- Reham Al Tamime
- Bernard J. Jim Jansen (ORCID: https://orcid.org/0000-0002-6468-6609)
- Joni O. Salminen (ORCID: https://orcid.org/0000-0003-3230-0561)
- Soon‐gyo Jung
Institutions
- Qatar Airways (Qatar) (QA)
- University of Vaasa (FI)
Publication Details
- Published
- 2024-09-02
- DOI
- https://doi.org/10.1109/vl/hcc60511.2024.00064
- Citations
- 3
- Primary Topic
- Mobile Crowdsensing and Crowdsourcing
- Type
- article
- Field-Weighted Citation Impact
- 1.24