Educational Use of <scp>AI</scp> Chatbot Responses: Exploring Situational Relevance in Higher Education
ABSTRACT This study investigates various types of situational relevance as assessed by students in the context of AI‐generated responses for educational purposes. Data were collected through interviews with four undergraduate students, and a qualitative research method was employed to analyze data. The findings reveal the specific roles of AI chatbots concerning students' tasks and types of situational relevance. The research highlights differences between system inefficiencies and students' coping behaviors in situational relevance types, providing implications for future research.
Authors
- Hong Bo Hyun
- Luo Manman
Institutions
- University of Wisconsin–Milwaukee (US)
Publication Details
- Journal
- Proceedings of the Association for Information Science and Technology
- Published
- 2024-10-01
- DOI
- https://doi.org/10.1002/pra2.1144
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00