Exploring the factors influencing information contribution behavior within the organization: Focusing on China’s SMEs

This study investigated the factors influencing intention and behavior to contribute information from the perspectives of expectancy theory, and the unified theory of acceptance and use of technology (UTAUT). Performance expectations and relationship expectations were selected as factors that directly affect information contribution activities. and included the mediating effect of information contribution intention and work engagement in those relation structure. <br/> The data were collected from small and medium-sized enterprises (SMEs) in China. A total of 531 employee samples were involved, and structural equation modeling (SEM) was used to test their predictive powers on the behaviors of information contribution. The findings confirmed our hypothesis that performance expectancy affect information contribution intention, work engagement and information contribution behavior. also, relationship expectancy affects individuals’ work engagement, information contribution intention and information contribution behavior. <br/> Moreover, performance expectancy and relationship expectancy indirectly influence information contribution behavior via information contribution intention and work engagement. The study provides many insights into evolving constructs (i.e., information contribution intention and work engagement) and examines how organizations can create the performance and relationship of employees through work engagement.<br/>