‘The doctor doesn’t understand Xhosa and the service user doesn’t understand English’ - exploring the role of security guards acting as informal interpreters in psychiatric care in South Africa

It can be assumed that MHCPs will resort to informal interpreting practices as long as effective alternatives are lacking. In doing so, risks such as reduced quality of care are accepted, and the consequences and effects on those serving as interpreters are neglected, which raises concerns from an ethical point of view.

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Publication Details

Journal
BMC Health Services Research
Published
2024-10-16
DOI
https://doi.org/10.1186/s12913-024-11722-5
Citations
3
Primary Topic
Interpreting and Communication in Healthcare
Type
article
Field-Weighted Citation Impact
2.55

Funders

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article

‘The doctor doesn’t understand Xhosa and the service user doesn’t understand English’ - exploring the role of security guards acting as informal interpreters in psychiatric care in South Africa

Mike Mösko, Leslie M. Swartz, Qhama Cossie, Lindokuhle Shongwe et al.
3 citations
BMC Health Services Research
Interpreting and Communication in Healthcare
2.55
article

‘The doctor doesn’t understand Xhosa and the service user doesn’t understand English’ - exploring the role of security guards acting as informal interpreters in psychiatric care in South Africa

Mike Mösko, Leslie M. Swartz, Qhama Cossie, Lindokuhle Shongwe, Tessa Roos, Saskia Hanft-Robert, Philasande Sithole
article en
3 citations

Abstract

It can be assumed that MHCPs will resort to informal interpreting practices as long as effective alternatives are lacking. In doing so, risks such as reduced quality of care are accepted, and the consequences and effects on those serving as interpreters are neglected, which raises concerns from an ethical point of view.

BMC Health Services ResearchVol. 24(1)
University of Cape Town (ZA), Universität Hamburg (DE), Stellenbosch University (ZA), Valkenberg Hospital (ZA), University Medical Center Hamburg-Eppendorf (DE), Hochschule Magdeburg-Stendal (DE)
Universitätsklinikum Hamburg-Eppendorf
Quality Education
Openalex Percentile: Top 10%
Interpreting and Communication in Healthcare
2.55
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