Exploring the Relationship between HRM Practices and Organizational Performance: Insights from the Sports Centre Staff at the National University of Malaysia (UKM)

HRMARS - Human Resource Management (HRM) has evolved into a strategic function crucial for organizational success. The shift from traditional personnel management to a strategic HRM approach emphasizes the importance of practices such as recruitment, training, and performance management in achieving organizational goals and sustaining long-term performance. The study aims to examine the relationship between HRM practices and organizational performance among sports centre staff at the National University of Malaysia (UKM). It addresses the gap in understanding the impact of HRM on employee productivity and overall organizational effectiveness within this specific setting. A quantitative approach was employed, utilizing a questionnaire with 26 items on HRM practices and 11 items on organizational performance, adapted from existing literature. The survey was administered to 41 staff members using simple random sampling and responses were analyzed using Pearson correlation. The analysis revealed a positive and moderate relationship between HRM practices and organizational performance (r = 0.429, p < 0.05). The study highlights the significant role of HRM practices in driving organizational performance. Effective HRM can improve employee motivation, satisfaction, and overall performance. Future research should explore the impact of HRM practices in different cultural and geographical contexts to further understand their effectiveness.