Approximating technology innovation performance with fuzzy approach

Purpose This study aims to construct a framework to evaluate technology innovation performance (TIP) of manufacturing organizations by adopting a fuzzy-based approach. In very short time, the world’s economic order has been reformed by economic globalization, thereby bringing new challenges as well as opportunities for the manufacturing industries. Policy makers encounter different decisions that require the use of various types of data in their decision-making process. These challenges raised the necessity of measuring innovation capability, which is critical issue for decision makers in today’s competitive world. The research results reveal the complexity of the path to technology innovation evaluation, constituting a novel contribution to the literature. Design/methodology/approach It is difficult for decision makers to make appropriate and effective decisions without knowing the innovation capability of companies in a particular sector or a region. As a result, not only on a macro but also on a micro level, an integrated and complete technique of measuring, estimating and even projecting innovation performance is necessary. In light of above mentioned facts, the present study proposes a technology innovation performance evaluation system of manufacturing organizations using fuzzy logic. Findings A model has been developed to be beneficial for any kind of organization where TIP evaluation is important consideration for enhancing manufacturing performance. Fuzzy control is used to determine the overall performance index by combining results of the TIP in selected criteria, which will certainly ensure suitability of the concerned organizations during performance rating calculations. Originality/value This study elaborates a fuzzy model to predict TIP with fuzzy rules. This is the first time a TIP evaluation model is developed using fuzzy approach that will be applicable for any kind of manufacturing industry where TIP evaluation is considered to be significantly important for cooperation’s to sustain competitiveness in the dynamic landscape.