DESIGNING A MICROSERVICES BASED ENTERPRISE ARCHITECTURE USING TOGAF 10: A CASE STUDY APPROACH

PT Umbara Karya Sejati, operating in the home living and industrial product sectors, faced significant digital transformation challenges, marked by inefficiencies due to system integration issues and vendor dependencies that incurred cost penalties of 10-15% each month. Addressing these challenges, this research developed an Enterprise Architecture using TOGAF 10's Microservices Architecture (MSA) from the Preliminary Phase to Phase F: Migration Planning. This approach aimed to enhance system integration and operational efficiency, thereby improving modularity and scalability while reducing reliance on external vendors. A pivotal component of this architecture, an API gateway, provided robust monitoring capabilities for integration processes, enabling quick identification and prioritization of critical issues, which will assist the internal IT team's workflow. Furthermore, the research planned the establishment of a DevOps team, incorporating Agile methodologies, and scheduled IT governance and data security training to prepare for future policy development and strengthen internal controls. This strategic design equips the organization to navigate the volatility, uncertainty, complexity, and ambiguity (VUCA) of market demands with agile and effective responses, projecting a 10% increase in both operational and cost efficiency for PT Umbara Karya Sejati.