Consumer Attitudes Towards GenAI Advertisements

This research focuses on the attitudes of potential consumers towards generative artificial intelligence (GenAI) advertisements, employing a multi-experimental approach based on engagement to shed light on how e-marketers should leverage novel technological tools in the age of human-AI co-creation to enhance brand favorability. The experimental findings indicate the continued adaptiveness of concepts such as in-group bias, IKEA effect, and social identity theory in the GenAI era, demonstrating that (a) consumers' awareness of AI authorship (b) their level of participation in the co-creative process and (c) their perceived authenticity, significantly influence their attitudes. This study expands the boundaries of theories previously confined to human populations and provides pioneering practical guidance for AI co-creation in the realm of electronic commerce.

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Publication Details

Journal
Journal of Cases on Information Technology
Published
2024-10-14
DOI
https://doi.org/10.4018/jcit.356502
Citations
6
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
6.79
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article

Consumer Attitudes Towards GenAI Advertisements

Mengjiao Yin, Xianyu Pan, Biao Ma
6 citations
Journal of Cases on Information Technology
Digital Marketing and Social Media
6.79
article

Consumer Attitudes Towards GenAI Advertisements

Mengjiao Yin, Xianyu Pan, Biao Ma
article en
6 citations

Abstract

This research focuses on the attitudes of potential consumers towards generative artificial intelligence (GenAI) advertisements, employing a multi-experimental approach based on engagement to shed light on how e-marketers should leverage novel technological tools in the age of human-AI co-creation to enhance brand favorability. The experimental findings indicate the continued adaptiveness of concepts such as in-group bias, IKEA effect, and social identity theory in the GenAI era, demonstrating that (a) consumers' awareness of AI authorship (b) their level of participation in the co-creative process and (c) their perceived authenticity, significantly influence their attitudes. This study expands the boundaries of theories previously confined to human populations and provides pioneering practical guidance for AI co-creation in the realm of electronic commerce.

Journal of Cases on Information TechnologyVol. 26(1)
China University of Mining and Technology (CN), Wuxi Taihu Hospital (CN)
Openalex Percentile: Top 3%
Digital Marketing and Social Media
6.79
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