Choice of Communication Channel for Dyadic Relationship Dissolution Processes in Abusive and Non-Abusive Relationships

Abstract: This study employs an affordances and multiple goals approach to explore channel choices in the initiation of dyadic relationship dissolution processes. In an experiment, participants imagined breaking up with an abusive romantic partner, breaking up with a nonabusive partner, or not breaking up. Then they indicated their likelihood of using various channels (i.e., face-to-face conversation, texting, social media, voice call, and video call) to communicate with their partner, responded to perceived social affordances measures for each channel, and provided insights in an open-ended prompt. Both quantitative and qualitative data were analyzed. Results reveal that face-to-face communication is often preferred for dyadic relational dissolution processes, as bandwidth, social presence, and a lack of accessibility can convey a sense of seriousness and respect for the non-initiator while preventing miscommunication. However, mediated channels offer protection from emotional manipulation (for abusive relationships), physical violence (for abusive relationships), and awkward situations (for nonabusive relationships) thanks to their unique combinations of affordances.