Investigating cross-docking criteria for raw materials with hybrid MCDM

The cross-docking process involves unloading raw materials from incoming vehicles and immediately loading them onto outgoing vehicles. This can greatly improve supply chain operations and expedite transportation to the factory. By minimizing warehouse storage expenses, space requirements, and inventory management, the process can be streamlined effectively. In industries where production profiles need to be responsive to market demands, the location of the cross-docking facility and transportation planning are crucial. This article aims to investigate the criteria for selecting a cross-docking location, using a case study of Arta Profile Company in Ardabil. The research population includes all industrial engineers and production planners in the company, with 10 industry experts selected for this study. The analytic network process (ANP) and grey complex proportional assessment (COPRAS-G) methods were used to compare and prioritize cross-docking locations. Additionally, the fuzzy DEMATEL method was used to determine the strength of connections between different locations. The COPRAS-G approach helps decision-makers make informed decisions by evaluating different options and their importance. The industry experts identified 28 criteria for this study. The results from the network analysis method showed that the most important criterion is the vehicle routing problem (VRP), with a value of 0.46. According to the ANP technique, strategic decision-making is the best option. The fuzzy DEMATEL method revealed that distribution centers are the most important factor, followed by reduced delivery/distribution operations, and finally, the cost of late or early delivery.