Perceptions of the Use of Quick Response Code Indonesian Standard (QRIS) for Payment and its Impact on Consumer Behavior
Currently the use of cash payments is starting to change to a simpler payment method to non-cash transactions, it is supported by digital payment technology that is developing very quickly. One of the payment methods that can be used through smartphones is using QR codes as a way of payment. Using a qualitative approach, this study aims to analyze the influence of usability, ease of use, and trust factors on consumer acceptance of QR and its impact on purchasing behavior through a qualitative approach. The results of this study will contribute to the development of digital payments, especially based on the resulting perceptions and their impact on purchasing behavior.
Authors
- Deden Sumirat Hidayat (ORCID: https://orcid.org/0000-0002-1847-8665)
- Dana Indra Sensuse (ORCID: https://orcid.org/0000-0002-0012-8552)
- Erisva Hakiki Purwaningsih (ORCID: https://orcid.org/0009-0009-3156-9316)
- Cakra Wirabuana
- Ridwan Marbanie
Institutions
- University of Indonesia (ID)
- National Research, Development and Innovation Office (HU)
- National Research and Innovation Agency (ID)
Publication Details
- Journal
- Jurnal Sistem Informasi
- Published
- 2024-10-11
- DOI
- https://doi.org/10.21609/jsi.v20i2.1416
- Citations
- 1
- Primary Topic
- SMEs Development and Digital Marketing
- Type
- article
- Field-Weighted Citation Impact
- 1.71