Advancing a tourist perspective in inclusive place branding: anticipated constraints of domestic tourists with foreign backgrounds

Research on inclusive place branding has primarily focused on residents, while tourists are yet to be addressed, except in representation studies. Inclusion is, however, more than a matter of representation. It must also consider the needs of the tourists. This study explores people with foreign backgrounds' anticipated constraints to domestic tourism. This article advances knowledge of inclusive place branding in multicultural societies by introducing the constraint-negotiation model to analyse the anticipated constraints. The data includes online focus groups with 30 participants living in Sweden. The findings identify constraints on individual, interpersonal, and system levels. These include language skills, knowledge of the domestic destination and personal habits, lack of domestic network, strong network in another country, and beliefs about place brand communication. The study creates new knowledge of inclusive place branding by enhancing an understanding of constraints to inclusive tourism from a tourist perspective, and the anticipations of people with a foreign background. The findings suggest that understanding and addressing people's experiences and needs are significant, and inclusion in a multicultural society is a multifaceted and ongoing process. Furthermore, the findings suggest that it is crucial to incorporate non-included groups in the process of producing place brand communication.

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Publication Details

Journal
Scandinavian Journal of Hospitality and Tourism
Published
2024-10-11
DOI
https://doi.org/10.1080/15022250.2024.2414093
Citations
4
Primary Topic
Diverse Aspects of Tourism Research
Type
article
Field-Weighted Citation Impact
4.53
Controls
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article

Advancing a tourist perspective in inclusive place branding: anticipated constraints of domestic tourists with foreign backgrounds

Maria Månsson, Jörgen Eksell
4 citations
Scandinavian Journal of Hospitality and Tourism
Diverse Aspects of Tourism Research
4.53
article

Advancing a tourist perspective in inclusive place branding: anticipated constraints of domestic tourists with foreign backgrounds

Maria Månsson, Jörgen Eksell
article en
4 citations

Abstract

Research on inclusive place branding has primarily focused on residents, while tourists are yet to be addressed, except in representation studies. Inclusion is, however, more than a matter of representation. It must also consider the needs of the tourists. This study explores people with foreign backgrounds' anticipated constraints to domestic tourism. This article advances knowledge of inclusive place branding in multicultural societies by introducing the constraint-negotiation model to analyse the anticipated constraints. The data includes online focus groups with 30 participants living in Sweden. The findings identify constraints on individual, interpersonal, and system levels. These include language skills, knowledge of the domestic destination and personal habits, lack of domestic network, strong network in another country, and beliefs about place brand communication. The study creates new knowledge of inclusive place branding by enhancing an understanding of constraints to inclusive tourism from a tourist perspective, and the anticipations of people with a foreign background. The findings suggest that understanding and addressing people's experiences and needs are significant, and inclusion in a multicultural society is a multifaceted and ongoing process. Furthermore, the findings suggest that it is crucial to incorporate non-included groups in the process of producing place brand communication.

Scandinavian Journal of Hospitality and TourismVol. 25(1)
Lund University (SE)
Openalex Percentile: Top 5%
Diverse Aspects of Tourism Research
4.53
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