Churning the tides of care: when nurse turnover makes waves in patient access to primary care
Teams are impacted by churn on the team. Adequate staffing and team stability significantly predict patient access primary care services. Healthcare organizations should focus on personnel retention and strategies to mitigate the impact(s) of continuous RN turnover. Future research should examine the relative impact of turnover and stability of other roles (e.g., clerks) and how team members adapt to personnel changes.
Authors
- Kelley Arredondo (ORCID: https://orcid.org/0000-0001-6657-3379)
- Hilary Touchett
- Richard SoRelle
- Sylvia J. Hysong (ORCID: https://orcid.org/0000-0002-9063-5207)
- Joshua Hamer (ORCID: https://orcid.org/0000-0002-3804-0767)
- Daniel R. Murphy (ORCID: https://orcid.org/0000-0002-2329-668X)
- Laura A. Petersen (ORCID: https://orcid.org/0000-0003-0875-1231)
- Trang Ngoc Doan Pham (ORCID: https://orcid.org/0000-0003-1546-4660)
- Houston F. Lester (ORCID: https://orcid.org/0000-0003-3961-6219)
- Ashley M. Hughes (ORCID: https://orcid.org/0000-0002-1431-3396)
- Frederick L. Oswald (ORCID: https://orcid.org/0000-0002-7275-5408)
- LeChauncy Woodard (ORCID: https://orcid.org/0000-0001-9685-4219)
- Cheng Rebecca Jiang
Institutions
- Michael E. DeBakey VA Medical Center (US)
- Baylor College of Medicine (US)
- Edward Hines, Jr. VA Hospital (US)
- University of Mississippi (US)
- University of Illinois Chicago (US)
- White River Junction VA Medical Center (US)
- Mental Illness Research, Education and Clinical Centers (US)
- MetroHealth Medical Center (US)
- Case Western Reserve University (US)
- Rice University (US)
Publication Details
- Journal
- BMC Nursing
- Published
- 2024-10-10
- DOI
- https://doi.org/10.1186/s12912-024-02389-8
- Citations
- 6
- Primary Topic
- Primary Care and Health Outcomes
- Type
- article
- Field-Weighted Citation Impact
- 5.10
Funders
- U.S. Department of Veterans Affairs
- Agency for Healthcare Research and Quality
- University of Illinois at Urbana-Champaign
- Center for Innovations in Quality, Effectiveness and Safety
- NIH Clinical Center