Understanding public response: Government communication during the COVID-19 crisis through the eyes of the Swiss public
This study provides innovative concrete insights into how governmental communication could be designed more strategically to effectively communicate with the public in contexts characterized by disinformation, emphasizing the role of quality, honest, and empathetic communication in public health messaging.
Authors
- Sara Rubinelli (ORCID: https://orcid.org/0000-0003-1086-8914)
- Maddalena Fiordelli
- Nicola Diviani
Institutions
- University of Lucerne (CH)
- Swiss Paraplegic Research (CH)
- Università della Svizzera italiana (CH)
Publication Details
- Journal
- PEC Innovation
- Published
- 2024-10-09
- DOI
- https://doi.org/10.1016/j.pecinn.2024.100349
- Citations
- 3
- Primary Topic
- Public Relations and Crisis Communication
- Type
- article
- Field-Weighted Citation Impact
- 2.87
Funders
- National Science Foundation
- Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung