Large Language Models as Evaluators for Recommendation Explanations

The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and unresolved issue. In recent years, leveraging LLMs as evaluators presents a promising avenue in Natural Language Processing tasks (e.g., sentiment classification, information extraction), as they perform strong capabilities in instruction following and common-sense reasoning. However, evaluating recommendation explanatory texts is different from these NLG tasks, as its criteria are related to human perceptions and are usually subjective.