GenUI(ne) CRS: UI Elements and Retrieval-Augmented Generation in Conversational Recommender Systems with LLMs
Previous research has used Large Language Models (LLMs) to develop personalized Conversational Recommender Systems (CRS) with text-based user interfaces (UIs). However, the potential of LLMs to generate interactive graphical elements that enhance user experience remains largely unexplored. To address this gap, we introduce "GenUI(ne) CRS," a novel framework designed to leverage LLMs for adaptive and interactive UIs. Our framework supports domain-specific graphical elements such as buttons and cards, in addition to text-based inputs. It also addresses the common LLM issue of outdated knowledge, known as the "knowledge cut-off," by implementing Retrieval-Augmented Generation (RAG). To illustrate its potential, we developed a prototype movie CRS. This work demonstrates the feasibility of LLM-powered interactive UIs and paves the way for future CRS research, including user experience validation, transparent explanations, and addressing LLM biases.
Authors
- Annelien Smets (ORCID: https://orcid.org/0000-0003-4771-7159)
- Ulysse Maes (ORCID: https://orcid.org/0009-0005-6823-0237)
- Lien Michiels (ORCID: https://orcid.org/0000-0003-0152-2460)
Institutions
- Vrije Universiteit Brussel (BE)
- University of Antwerp (BE)
Publication Details
- Published
- 2024-10-08
- DOI
- https://doi.org/10.1145/3640457.3691697
- Citations
- 5
- Primary Topic
- Topic Modeling
- Type
- article
- Field-Weighted Citation Impact
- 1.74
Funders
- Fonds Wetenschappelijk Onderzoek
- Vlaamse regering