Vaccination hesitancy: agreement between WHO and ChatGPT-4.0 or Gemini Advanced.
The rate of agreement between WHO answers and Chat-GPT-4.0 or Gemini Advanced was very high, as both provided 36 (94.7%) appropriate responses. The few discrepancies between WHO and AI-chatbots answers could not be considered "harmful", and both chatbots often invited the user to check reliable sources, such as CDC or the WHO websites, or to contact a local healthcare professional. In their current versions, both AI-chatbots may already be powerful instrument to support the traditional communication tools in primary prevention, with the potential to improve health literacy, medication adherence, and vaccine hesitancy and concerns. Given the rapid evolution of AI-based systems, further studies are strongly needed to monitor their accuracy and reliability over time.
Authors
- Enrico Zauli
- Matteo Fiore (ORCID: https://orcid.org/0000-0001-6868-2130)
- Alessandro Bianconi (ORCID: https://orcid.org/0000-0002-4962-7520)
- Lamberto Manzoli (ORCID: https://orcid.org/0000-0002-8129-9344)
- Maria Elena Flacco (ORCID: https://orcid.org/0000-0003-1404-4314)
- Annalisa Rosso (ORCID: https://orcid.org/0000-0002-0537-5130)
- Cecilia Acuti Martellucci (ORCID: https://orcid.org/0000-0002-4308-2144)
Institutions
- University of Ferrara (IT)
Publication Details
- Journal
- PubMed
- Published
- 2025-03-20
- DOI
- https://doi.org/10.7416/ai.2024.2657
- Citations
- 1
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 0.65