A Classification of Features for Interpersonal Disconnectivity in Digital Media: Block, Unfriend, Unfollow, Mute, Withhold, and Eject

This article presents for the first time a classification of, and lexicon for, features for dissolving interpersonal ties in digital environments: blocking, unfriending, unfollowing, muting, withholding, and ejecting. There are two main motivations and two main contributions. The first motivation is that analyses of social media features have not included treatment of features for interpersonal disconnectivity; the second is that analyses of interpersonal disconnectivity have not included reference to the features that enable it. The two main contributions are the disambiguation of a confusing terminological field, thus making it possible to analytically distinguish between types of feature, and an intervention in the question of whether the features described in the article concern filtering <em>information</em> or avoiding <em>people</em>. Data were collected from 37 social media platforms and other services that enable digitally-mediated communication. Features for interpersonal disconnectivity were documented and then the features were grouped based on five questions about their use, where A is the person using the feature, and B is the target of A’s use of the feature: (a) Does it affect A’s feed?; (b) does it affect B’s feed?; (c) is A still connected to B?; (d) is B still connected to A?; (e) can A and B see each other’s profile?