Students' Behavior in the Learning Process Using Zoom Meeting Media: Problems and Solutions

Recent digital technologies have increased the flexibility of learning. Online learning is now seen as a good alternative, not a force anymore. Among all online learning media that can aid, Zoom is an interactive online learning media mainly used by lecturers to carry out synchronous learning processes when offline lectures cannot be carried out. Using Zoom, lecturers and students can interact synchronously, like face-to-face learning in class. Many studies have been conducted to see the impacts of online learning on students’ learning behaviors using various media, yet studies on how students behave while learning using Zoom have not yet been explored in more detail. This research aims to reveal how students behave in the learning process by using Zoom in English classes through a survey study. Data were collected through a questionnaire delivered online to some 142 English Department students of Universitas Negeri Padang who experienced online learning. They voluntarily took part in this survey. Carrying quantitative analysis, the research showed that most students did not follow the Zoom-mediated learning process as well as they did face-to-face learning, which was carried out offline, for various reasons. Several positive and negative behaviors were found when implementing the learning process using Zoom. Therefore, for the learning process to run well, it is necessary to agree on the ethics of the learning process by using Zoom. The findings of this research can provide a reference for making conventional ethics of online learning using Zoom or other media.