Contextualizing alternative delivery points in last mile delivery

• The literature on Alternative Delivery Points (ADPs) is reviewed through structured planning, design, and evaluation stages. • Papers are categorised based on an operations research perspective, including 126 high-quality ones. • Several research opportunities for promising applications, operations, and management are presented. This study presents a comprehensive literature analysis to explore the role of Alternative Delivery Points (ADPs), such as parcel lockers (PLs), within logistics and transportation. Through a structured methodology that includes the ‘Plan,’ ‘Design,’ and ‘Evaluation’ stages, this research provides a new perspective on the research gaps, obstacles, and prospective areas for future study in the domain of ADPs. The investigation delineates critical prerequisites, determinants of success, optimization strategies, and key performance indicators relevant to deploying ADPs. The insights consolidate existing knowledge and act as a roadmap for forthcoming scholarly endeavors concerning ADPs. The study aims to advance the dialogue and stimulate innovation in urban delivery systems employing ADPs by focusing on under-researched areas and underscoring topics needing further scrutiny.