Analysis of Influence Factors on Acceptance of the Access by KAI System using Technology Acceptance Model Framework

This research aims to analyze applications transformed from KAI Access to Access by KAI from Perceived Usefulness, Perceived Ease of Use, Attitude Toward Using, and Behavior Intention.The main focus of this research is the people of Yogyakarta, aiming to analyze perceived usefulness, perceived ease of use, attitude toward use, and behavior intention in the analysis of the Access by KAI system.This quantitative research uses a questionnaire distributed to respondents in this study to obtain data.This study applies the TAM (Technology Acceptance Model) framework to analyze the use of Access by KAI.Data collection methods include literature reviews, observations, surveys, and interviews.Survey questions were based on TAM literature and distributed to Access by KAI users.Data validity was tested using several instruments, such as validity tests, reliability tests, and classical assumption tests, with recommendations prepared as a result.From the results of research and theories that have been developed, it was found that the independent value or VIF for perceived usefulness and perceived ease of use was 1.239, while for attitude toward using and behavioral intention, it was 1.000.These two values do not exceed 10, indicating the absence of multicollinearity problems.Thus, it can be concluded that the perceived ease of using the Access by KAI application updates has a positive impact.Several application users also reported the ease of purchasing train tickets online through the application.