JUSTIFICATION OF THE FEASIBILITY OF COOPERATION BETWEEN FREIGHT FORWARDING ENTERPRISES AND CUSTOMS-LOGISTICS INFRASTRUCTURE OBJECTS

The purpose of the paper is to plan the activities of freight forwarding enterprises when organizing cooperation with customs-logistics infrastructure objects to meet customer needs. The efficiency indicators of cargo customs complexes, customs warehouses, and temporary storage warehouses were analyzed. The process of selecting customs-logistics infrastructure objects with varying levels of organizational, technical, and technological support was investigated. The proposed development will enable specialists of freight forwarding enterprises to form recommendations for cooperation with customs-logistics infrastructure objects in accordance with individual customer needs. Methodology. The determination of technical and operational performance indicators of customs-logistics infrastructure objects was implemented based on a simulation model developed in the GPSS software environment. This approach allows for the identification of deviations of generalized performance indicators of infrastructure objects from benchmark levels, which are formed taking into account customer requirements. Findings. To ensure a high level of competitiveness of the freight forwarding enterprise, it is necessary to use modern software systems capable of implementing management decisions regarding the formation of partnerships with customs-logistics infrastructure objects. Based on the assessment of technical and operational performance indicators of cargo customs complexes, customs warehouses, and temporary storage warehouses, and considering the main requirements of service customers, it becomes possible to select the most efficient business entity for cooperation. A significant advantage of the proposed development is the ability to perform a comparative analysis of the efficiency indicators of all studied enterprises in relation to the benchmark infrastructure object. Originality. The proposed simulation model for selecting customs-logistics infrastructure objects will allow specialists of freight forwarding enterprises to make a choice of intermediary organizations based on a comparative analysis of the technical and operational performance of the studied objects. Practical value. The practical significance of this work lies in the fact that the proposed model enables the selection of the customs-logistics infrastructure object that most effectively meets the individual needs of the customer. This will make it possible to plan the work of the freight forwarding enterprise based on the implementation of organizational and management measures that will positively impact the internal processes of the organization and contribute to forming its competitive advantages in the market of freight forwarding services. This implementation will reduce the duration of freight forwarding and customs-logistics services and minimize commercial risks at all stages of foreign trade operations by establishing cooperation with the most efficient intermediary organizations.