MANIFESTATIONS OF CONFLICTS IN WORKING GROUPS

The purpose of the article is to identify the causes and characteristics of conflicts in working groups and to choose effective ways to overcome them. The objectives of the article are to study the causes of conflicts in working groups, to develop and implement an experimental research methodology to identify and overcome the manifestation of intergroup conflicts. To carry out the research, we used: 1. "Diagnosing the propensity for conflict behavior of a person" -surveymethodology by K. Thomas; 2. ―Study of the Psychological Atmosphere of the Collective‖ methodology by L. Stolyarenko. As a result of the experimental research carried out in different educational institutions of Goris community of Syunik region, we came to the conclusion that people who have high indicators of cooperation and compromise can easily overcome conflicts. Such persons do not show aggressiveness and try to respond to tense situations more calmly. It was found that in those collectives where cooperation and compromise indicators are higher and competition is at a normal level, the psychological climate of that collective is considered favorable. In the course of the research, it was also found that the expression of the psychological atmosphere of different educational groups depends on the person's propensity towards the conflict situation and the degree of aggressiveness of his behavior.