"And then you just notice how important respect is" - Adapting Patient Journey Value Mapping to elicit values with stroke survivors

Stakeholder involvement is crucial to ensure health technologies meet stakeholders’ needs and values. A method to elicit these values is the patient journey value map (PJVM). A disadvantage of this method is its high burden for participants. In this paper, we adapted the PJVM method to minimise the burden and evaluated whether with this adaptation, values of stroke survivors can be elicited. We conducted interviews (N=6) and an interactive session with seven stroke survivors. Our approach showed that this adaptation in PJVM still allows to elicit end-users’ values throughout the patient journey, but in a less time-consuming manner and with less effort for participants. The method enabled stroke survivors to identify and articulate their values. This study contributes by showing that the adapted PJVM method is a useful and flexible method when investigating values in healthcare in the real world.

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Publication Details

Journal
Nordic Conference on Human-Computer Interaction
Published
2024-09-30
DOI
https://doi.org/10.1145/3679318.3685487
Primary Topic
Mental Health and Patient Involvement
Type
article
Field-Weighted Citation Impact
0.00

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article

"And then you just notice how important respect is" - Adapting Patient Journey Value Mapping to elicit values with stroke survivors

Kira Oberschmidt, Marian Z.M. Hurmuz, Christiane Grünloh
Nordic Conference on Human-Computer Interaction
Mental Health and Patient Involvement
article

"And then you just notice how important respect is" - Adapting Patient Journey Value Mapping to elicit values with stroke survivors

Kira Oberschmidt, Marian Z.M. Hurmuz, Christiane Grünloh
article en

Abstract

Stakeholder involvement is crucial to ensure health technologies meet stakeholders’ needs and values. A method to elicit these values is the patient journey value map (PJVM). A disadvantage of this method is its high burden for participants. In this paper, we adapted the PJVM method to minimise the burden and evaluated whether with this adaptation, values of stroke survivors can be elicited. We conducted interviews (N=6) and an interactive session with seven stroke survivors. Our approach showed that this adaptation in PJVM still allows to elicit end-users’ values throughout the patient journey, but in a less time-consuming manner and with less effort for participants. The method enabled stroke survivors to identify and articulate their values. This study contributes by showing that the adapted PJVM method is a useful and flexible method when investigating values in healthcare in the real world.

Nordic Conference on Human-Computer Interaction
Roessingh Research and Development (NL)
Rijksdienst voor Ondernemend Nederland, Innosuisse - Schweizerische Agentur für Innovationsförderung, Eurostars
Gender equality
Openalex Percentile: Top 36%
Mental Health and Patient Involvement
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