Game Over? Assessing the Impact of Gamification Discontinuation on Mobile Banking Behaviors
Examines the removal of gamification from a financial services app and its impact on incentivized behaviors like bill payments.
Authors
- Simon J. Blanchard (ORCID: https://orcid.org/0000-0002-1803-3543)
- Mike Palazzolo
Institutions
- Georgetown University (US)
- University of California, Davis (US)
Publication Details
- Journal
- Marketing Science
- Published
- 2024-09-30
- DOI
- https://doi.org/10.1287/mksc.2023.0345
- Citations
- 3
- Primary Topic
- Educational Games and Gamification
- Type
- article
- Field-Weighted Citation Impact
- 2.37