ВИКОРИСТАННЯ ІНФОРМАЦІЙНО-ЦИФРОВИХ ТЕХНОЛОГІЙ ДЛЯ ПОКРАЩЕННЯ МЕНЕДЖМЕНТУ ЯКОСТІ ОСВІТИ В ЗАКЛАДАХ ЗАГАЛЬНОЇ СЕРЕДНЬОЇ ОСВІТИ

The article explores the role of information and digital technologies (IGT) in the formation of quality education management in secondary educational institutions. The author notes that in the modern world, the development of IGT has a significant impact on all areas of life, including education. The implementation of IGT in secondary educational institutions can contribute to improving the quality of education by enhancing the organization of the learning process, providing access to information resources, increasing student motivation for learning, and ensuring effective communication among all participants in the educational process. The article investigates the application of Deming’s recommendations, known as one of the pioneers in quality management, to educational institutions, particularly schools. An analysis of Deming’s fundamental principles and recommendations, such as a focus on continuous improvement, a systematic approach, leadership commitment, problem-solving based on facts and data, and promoting collaboration and interaction, is conducted. The article emphasizes the importance of quality management systems that help educational institutions effectively manage the quality of education, such as the PDCA methodology and Lean approaches. The author examines specific steps for implementing the IGT utilization strategy in education, including the creation of an integrated information-analytical system, the implementation of an electronic reporting system, the use of electronic textbooks and educational materials, providing access to electronic resources, organizing remote learning, involving students in active participation, and supporting the professional development of teachers. Overall, the article elucidates the importance and role of IGT in shaping the quality management of education in secondary educational institutions. The integration of IGT into the educational process contributes to improved learning organization, the creation of favorable conditions for student development, enhanced communication efficiency, and expanded access to information resources.