Empowering sustainable hotels: a guest-centric optimization for vehicle-to-building integration

Abstract In light of global warming, hotels account for one of the highest energy demands within the building sector, offering great decarbonization potential. As electrification increases, so does the demand for electric vehicles (EVs) charging stations at hotels and the proportion of Vehicle-to-Building-capable EVs. Therefore, the study explores the potential of guest-centric energy management. To accomplish this, we develop an optimization model for an energy management system that focuses on either cost-efficiency or carbon dioxide equivalents (CO2)-efficiency, grounded in a real-world case study. Through scenario analyses considering seasons as well as different guest mobility behaviors, this study discusses the expenses associated with CO2 savings using digital solutions. It emphasizes the currently perceived conflict between cost reduction and decarbonization goals to achieve a sustainable design of information systems. Thereby, this study highlights the critical importance of individual mobility behavior in enabling sustainable energy management for hotels.