Educação a distância e a pandemia da covid-19

The COVID-19 pandemic brought significant changes to global education, forcing an abrupt transition from face-to-face teaching to Emergency Remote Teaching (ERT) and Distance Education (DE). This study aims to analyze the impact of this transition by exploring the concepts and practices of DE and ERT, identifying the challenges faced by teachers and students, and evaluating the role of tutoring during the pandemic. Using a situational analysis approach, the research is based on literature reviews and reports from various educational institutions. The results indicate that the lack of technological preparedness and teacher training were the main obstacles, but also highlight pedagogical innovation and the importance of emotional support. It is concluded that to ensure the continuity of education in future crises, it is essential to invest in technological infrastructure, ongoing teacher training, and digital inclusion policies. This study contributes to the discussion on digital transformation in education and offers recommendations to strengthen educational systems.