Enhancing Employee Performance in Logistic Companies: The Influence of Competency Development and Remuneration with Job Satisfaction as a Mediating Factor

The research objective is to examine the effect of competency development and remuneration systems on job satisfaction and its impact on companies' employee performance in Indonesia's postal and logistics service industry. Quantitative data collected using research instruments were analyzed using SmartPLS software version 3.2.9. The sample size was 84 randomly selected employees. The results show that well-planned competency development and a remuneration system that considers internal and external equity can positively and significantly increase job satisfaction. Job satisfaction, in turn, has a positive and significant impact on efforts to improve employee performance. This research uniquely contributes to the concurrent direct and indirect effects of competency development and remuneration systems on enhancing employee performance of companies operating in industrial sectors experiencing rapid changes in the business environment.