Patient mistreatment, emotional exhaustion and work-family conflict among nurses: a moderated mediation model of social sharing of negative work events and perceived organizational support

Our findings reveal the amplifying effect of social sharing of negative work events on nurses' emotional exhaustion and work-family conflict. Perceived organizational support strengthens the positive effect of patient mistreatment on the social sharing of negative work events, thus resulting in increased emotional exhaustion and work-family conflict. We also discuss practical implications, limitations, and directions for future research.

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Publication Details

Journal
BMC Medical Education
Published
2024-09-27
DOI
https://doi.org/10.1186/s12909-024-06022-9
Citations
4
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
Field-Weighted Citation Impact
2.70

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article

Patient mistreatment, emotional exhaustion and work-family conflict among nurses: a moderated mediation model of social sharing of negative work events and perceived organizational support

Wei Yan, Di Xiao, Caiping Song, Huan Wang et al.
4 citations
BMC Medical Education
Job Satisfaction and Organizational Behavior
2.70
article

Patient mistreatment, emotional exhaustion and work-family conflict among nurses: a moderated mediation model of social sharing of negative work events and perceived organizational support

Wei Yan, Di Xiao, Caiping Song, Huan Wang, Li Li, Zeqing Cheng, Xin Du
article en
4 citations

Abstract

Our findings reveal the amplifying effect of social sharing of negative work events on nurses' emotional exhaustion and work-family conflict. Perceived organizational support strengthens the positive effect of patient mistreatment on the social sharing of negative work events, thus resulting in increased emotional exhaustion and work-family conflict. We also discuss practical implications, limitations, and directions for future research.

BMC Medical EducationVol. 24(1)
Army Medical University (CN), Chongqing University (CN), Dalian Medical University (CN), Second Affiliated Hospital of Chongqing Medical University (CN), Xinqiao Hospital (CN), Chongqing Emergency Medical Center (CN), Huazhong University of Science and Technology (CN), Chongqing Medical University (CN)
Nanyang Technological University, National Natural Science Foundation of China, Chongqing University, Natural Science Foundation of Chongqing, Peking University, Fundamental Research Funds for the Central Universities, National Social Science Fund of China
Reduced inequalities
Openalex Percentile: Top 9%
Job Satisfaction and Organizational Behavior
2.70
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