Protocol for the co-design of an online support service for adults with hearing loss
This will be a mixed method study. Consumers will be involved in all stages of the design of the project following the Hasso Plattner model of design thinking. The qualitative component will involve sprints and semi-structured interviews to access the consumer perspective and understand unmet needs and challenges regarding the access of online hearing health information. For the quantitative component, an online survey will be administered prior to prototype testing as part of the remote usability study to collect self-efficacy and eHealth literacy outcome measures via validated questionnaires. Data collection will also be performed post-prototype testing for evaluation purposes. Finally, heuristic evaluation of the prototype will be conducted by an eLearning expert to help refine the prototype into the final product.
Authors
- Kerry A. Sherman (ORCID: https://orcid.org/0000-0001-7780-6668)
- Payal Mukherjee (ORCID: https://orcid.org/0000-0003-1095-1566)
- Melanie Ferguson (ORCID: https://orcid.org/0000-0002-8096-869X)
- Liz Gill (ORCID: https://orcid.org/0000-0002-4113-6508)
- Annie Lau (ORCID: https://orcid.org/0000-0002-3028-4222)
- S. J. O’Toole (ORCID: https://orcid.org/0000-0003-2839-8527)
- Elizabeth Davies (ORCID: https://orcid.org/0000-0003-2325-0849)
- Jane Lee (ORCID: https://orcid.org/0000-0002-6276-7667)
- Alicia Zou (ORCID: https://orcid.org/0009-0002-2944-6973)
- Catherine McMahon (ORCID: https://orcid.org/0000-0001-7312-6593)
- Andrew Georgiou (ORCID: https://orcid.org/0000-0002-7619-3668)
- Bamini Gopinath (ORCID: https://orcid.org/0000-0003-3573-359X)
- Peter W. Wolnizer
- Diana Tang (ORCID: https://orcid.org/0000-0003-2007-9054)
- Steve Williamson (ORCID: https://orcid.org/0009-0001-5695-3244)
- Kate Sheng
Institutions
- The University of Sydney (AU)
- University of Canberra (AU)
- Curtin University (AU)
- Australian Astronomical Observatory (AU)
- Northern Sydney Local Health District (AU)
- Macquarie University (AU)
Publication Details
- Journal
- PLoS ONE
- Published
- 2024-09-26
- DOI
- https://doi.org/10.1371/journal.pone.0310521
- Citations
- 1
- Primary Topic
- Technology Use by Older Adults
- Type
- article
- Field-Weighted Citation Impact
- 1.71
Funders
- Medical Research Council
- National Health and Medical Research Council