Digitalization Challenges: A Decision-Making Model for SCADA Systems Staff Selection

The article examines the issues related to industrialization and more precisely the main driver of digital transformation namely people. Industry 5.0 through digitization focuses on promoting sustainability and the need for social and individual well-being. The most important factor in digital transformation is people, not technology. And here is the main problem – there are not enough people with skills to support high-tech systems such as SCADA. For this goal, a decision-making model in the selection of staff for SCADA systems support is proposed. The applicability of the model is used in the selection of staff to support a SCADA system of a small airport with the primary goal of detection and recognition of moving objects. The obtained results are encouraging and give confidence about the applicability of the proposed model.