Assessing the Psychological Well-being of Healthcare Workers During the COVID-19 Pandemic

During the COVID-19 pandemic, working in any medical organization is associated with the risk of coronavirus infection. This applies first and foremost to specialized medical organizations dealing with the treatment of patients infected with coronavirus. Medical workers experiencing increased psychological stress are at an increased risk of infection with the SARS-CoV-2 virus while providing medical care. Therefore, studying the psychological states of medical workers – doctors, nurses, orderlies - is of particular importance and relevance. Our research goal is to investigate the psychological responses of medical professionals amid the COVID-19 pandemic. The research focused on the Aktobe Medical Center (AMC), which hosts the regional pulmonology center for COVID-19 patients and the Regional Clinical Infectious Diseases Hospital (RCIDH). The study is a selective, single-stage cross-sectional analysis. To assess the psychological reactions of medical workers, standardized questionnaires are used, including the PSM-25, GAD-7, and MFI-20. Statistical analysis of the data is conducted using the STATISTICA 10.0 software package from StatSoft, Inc., USA. An analysis of the research results indicates that medical personnel, nurses, and administrative staff in medical organizations associated with the risk of coronavirus infection are susceptible to adverse psychophysiological disorders. The study revealed that stress levels, anxiety, and asthenia in doctors and nursing staff are significantly higher compared to those in nurses and administrative personnel. Medical workers at risk of COVID- 19 clearly require support measures, as the potential for occupational infection has been definitively established. Additionally, the psychological risk is largely influenced by the nature of their work and their direct contact with the population and patients infected with the coronavirus. Senior and mid-level medical workers at the forefront of combating coronavirus infection is at a high risk of experiencing psycho-emotional and psychophysiological health issues. Doctors and nurses have been found to exhibit high levels of physical and mental asthenia, anxiety, and moderate-to-high levels of stress. Evaluating potential risk factors for psychophysiological disorders among healthcare workers not only provides an objective assessment of their health status, but also aids in the effective and rational organization of their work.