Heylo digital leakage notification system: improving quality of life and reducing healthcare costs for ostomates

Leakage is a major complication for ostomates, causing anxiety, low self-esteem and psychological distress. It also leads to an increased utilisation of healthcare services, placing a financial burden on the NHS. Despite advances in stoma products, leakage remains a primary concern for patients. Heylo, the first product to provide pre-leak notifications, aims to address this issue. This article explores the experiences of three patients who trialled Heylo after reporting a significant impact from leakage on the Leakage Impact Assessment tool.