A Comparison of Employee Engagement: Pre- and Post-COVID-19

The COVID-19 pandemic has created major disruptions in the global economy and employee working patterns. Employee engagement is a key factor for organizational management in that it provides an organization with employee commitment to the goals of the organization. The research literature shows mixed results related to the effects of Covid-19 on employee engagement pre-and post-periods. As a result, the literature on employee engagement across different industries is inconclusive. This research study explores the effects of employee engagement pre- and post-COVID-19 and attempts to identify differences across industries. The researcher administered a 15-question survey to organizations on factors related to employee engagement across five industry categories—Health Care, Food Services, Consumer Retail, Manufacturing, and Professional Services.

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Publication Details

Journal
Journal of Applied Business and Economics
Published
2024-09-15
DOI
https://doi.org/10.33423/jabe.v26i4.7226
Primary Topic
COVID-19 Pandemic Impacts
Type
article
Field-Weighted Citation Impact
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article

A Comparison of Employee Engagement: Pre- and Post-COVID-19

Patricia A. Lapoint
Journal of Applied Business and Economics
COVID-19 Pandemic Impacts
article

A Comparison of Employee Engagement: Pre- and Post-COVID-19

Patricia A. Lapoint
article en

Abstract

The COVID-19 pandemic has created major disruptions in the global economy and employee working patterns. Employee engagement is a key factor for organizational management in that it provides an organization with employee commitment to the goals of the organization. The research literature shows mixed results related to the effects of Covid-19 on employee engagement pre-and post-periods. As a result, the literature on employee engagement across different industries is inconclusive. This research study explores the effects of employee engagement pre- and post-COVID-19 and attempts to identify differences across industries. The researcher administered a 15-question survey to organizations on factors related to employee engagement across five industry categories—Health Care, Food Services, Consumer Retail, Manufacturing, and Professional Services.

Journal of Applied Business and EconomicsVol. 26(4)
McMurry University (US)
Openalex Percentile: Top 80%
COVID-19 Pandemic Impacts
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