Catastrophe-related disruptions’ preparedness and emergency management in Morocco: a proactive risks and resilience digital twin-based analysis

Purpose The purpose of this study is to analyze the operations and performance dynamics of a supply chain (SC) subject to disruptions. The preparedness of Moroccan responders in handling emergencies could be enhanced significantly, by devising digital twin-based decision support systems (DSSs). Design/methodology/approach The authors create a discrete-event simulation model to investigate proactively risks and resilience of a Moroccan basic-items SC (BISC). In this study, the authors analyze the effects of catastrophe-related disruptions (CRDs) on the Moroccan BISC, by the use of a simulation-based decision-supporting quantitative method. Findings In the disruption-free simulation experiment, the outcome was a satisfactory 100% coverage. By implementing CRDs, inventory levels have dropped, service levels decreased, lead time raised and there was an increase in backlogged products and late orders numbers. The highest impact was observed for the shutdown of paths linking suppliers to warehouses, whereas the increase in demand had a comparatively minor effect. The risk analysis approach helps to identify critical products for which the time-to-recover is longer and requires more commitment to enhance their resilience. Practical implications The model serves to deduce quantitative resilience assessment from simulation, streamline the selection of recovery strategies and enable the best-informed reactive decision-making to minimize the impact. Originality/value The research brings organizing solutions to catastrophe-related emergencies in Morocco. It would contribute significantly by visualizing, examining and unveiling the effects of disruptions on a BISC and offering actionable recommendations for remedial measures.