Evaluating Online Purchase Intentions among Malaysian Private University Students: The Role of Perceived Risk, and Trust in Online Vendors

This study investigates the influence of perceived risk and trust in online vendors on consumers' intentions to purchase online. Data were collected from two hundred students at a private university in Malaysia. The effects of perceived risk and trust in online vendors toward online purchase intention were analyzed using multiple linear regression. Although indicating a weak model for predicting online purchase intentions, the findings indicate that trust in online vendors significantly affects consumers’ intention to engage in e-commerce. This study encourages online vendors to understand consumer behaviour better, thus enabling them to develop effective marketing strategies that enhance trust and mitigate risks. By applying these findings, online vendors can improve their business practices, leading to more successful and secure online transactions.

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Publication Details

Journal
International Journal of Academic Research in Business and Social Sciences
Published
2024-09-15
DOI
https://doi.org/10.6007/ijarbss/v14-i9/22127
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

Evaluating Online Purchase Intentions among Malaysian Private University Students: The Role of Perceived Risk, and Trust in Online Vendors

Normaziah Che Musa, Misyer Mohamed Tajudin, Zehran Shams Khan
International Journal of Academic Research in Business and Social Sciences
Technology Adoption and User Behaviour
article

Evaluating Online Purchase Intentions among Malaysian Private University Students: The Role of Perceived Risk, and Trust in Online Vendors

Normaziah Che Musa, Misyer Mohamed Tajudin, Zehran Shams Khan
article en

Abstract

This study investigates the influence of perceived risk and trust in online vendors on consumers' intentions to purchase online. Data were collected from two hundred students at a private university in Malaysia. The effects of perceived risk and trust in online vendors toward online purchase intention were analyzed using multiple linear regression. Although indicating a weak model for predicting online purchase intentions, the findings indicate that trust in online vendors significantly affects consumers’ intention to engage in e-commerce. This study encourages online vendors to understand consumer behaviour better, thus enabling them to develop effective marketing strategies that enhance trust and mitigate risks. By applying these findings, online vendors can improve their business practices, leading to more successful and secure online transactions.

International Journal of Academic Research in Business and Social SciencesVol. 14(9)
CGIAR (FR), International University (KH)
Openalex Percentile: Top 82%
Technology Adoption and User Behaviour
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Evaluating Online Purchase Intentions among Malaysian Private University Students: The Role of Perceived Risk, and Trust in Online Vendors — Normaziah Che Musa, Misyer Mohamed Tajudin, et al. · International Journal of Academic Research in Business and Social Sciences (2024) | TGRS Research Map | TGRS