Strategic maintenance planning in the digital era: a hybrid approach merging Reliability-Centered Maintenance with digitalization opportunities

Abstract In the age of digital transformation, maintenance operations are crucial for leveraging the potential of Industry 4.0 and 5.0. Yet, this domain remains significantly under-optimized in terms of strategic maintenance planning and enhancing asset performance. The advent of smart technologies offers a myriad of innovative avenues; however, harnessing these effectively requires systematic planning that incorporates these new, various and quite diversified, smart practices. Thus, this paper proposes a new methodological approach to maintenance planning, based on the Reliability-Centered Maintenance method, aimed at providing an operative tool for organizations to foster the evolution of their maintenance plans towards the paradigm of digitalization. This novel method enables the identification of hidden opportunities of improvement not identifiable through the use of the traditional approach through the proposal of an Opportunity Index, to use together with the Criticality Index in asset selection, and a Digitalization Score to use during Failure Mode, Effects, and Criticality Analysis. The proposed method is applied to transform the maintenance planning of a production line, thus identifying the opportunities of the approach and testing its feasibility.